Mutual of Omaha Careers

EAP Counselor - Remote

Apply now Job no: 503184
Work type: Full Time Regular
Location: Remote
Categories: Administrative/Support

We are hiring an Employee Assistance (EAP) Counselor to join our Workplace Solutions division. As an EAP Counselor you play a crucial role in assisting employees and their families in addressing personal and work-related challenges that may impact their well-being and job performance by connecting individuals with appropriate resources, coordinating services, and providing ongoing support. We offer a workplace where associates feel a sense of belonging and a career path for further growth and development.

WHAT WE CAN OFFER YOU:

  • Estimated Salary: $65,000 - $77,000, plus annual bonus opportunity
  • Remote opportunity with set office hours 8:30-5:00 M-F
  • Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match.
  • Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
  • Regular associates receive 11 paid holidays in 2024, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion.
  • Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2024, which is prorated based on the start date. Additionally you will receive two floating holidays in 2024 by way of personal time that may be used at your discretion.
  • Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

  • You will work a set schedule of 8:30am-5:00pm in your local time zone, answering incoming calls in a queued phone environment. Support employees and their families by addressing their personal and work-related challenges, promoting well-being, and helping them navigate difficult situations.
  • Work with employees to create action plans aimed at resolving short-term problems. You may also collaborate with community and internal resources to provide additional support and referrals as necessary.
  • Identify appropriate external professionals or resources and facilitate the referral process for individuals seeking specialized or long-term assistance. You will also provide resource referrals, which may include connecting individuals with community organizations or services that can further support their well-being.
  • To ensure a comprehensive and diverse range of services for employees and their families, you will play a crucial role in identifying and contracting with potential providers. This involves demonstrating proficiency in using online directories and resources to locate suitable providers who can meet the needs of the EAP program.

WHAT YOU’LL BRING:

  • Master's degree in counseling, Mental Health, Social Work, Chemical Dependency or related field. Clinical licensure and completion of clinical supervision required.
  • Licensed to practice Mental Health in the state you reside and must reside in the state where mental health license is held.
  • Three or more years' experience in behavioral health required.
  • Experience and knowledge in assessment, counseling, chemical dependency, wellness, workshop design/training, and consulting.
  • You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
  • Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

PREFERRED:

  • Certified Employee Assistance Professional (CEAP) eligible; CEAP preferred.
  • Strong communication skills; Bilingual communication in English and Spanish preferred.
  • Experience in vocational rehabilitation

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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